Refund Policy

Please read carefully before purchasing.

Our services require the immediate provisioning, configuration, and reservation of technical infrastructure upon purchase. This includes system capacity, email infrastructure, domains, inboxes, and operational resources, all of which incur non-recoverable costs at the time of activation.

Refund policy

Due to the nature of this infrastructure allocation, refunds are evaluated on a case-by-case basis. Some services may be refunded within 14 days of purchase, in compliance with European consumer protection regulations.

This includes, but is not limited to:

Refunds are generally not available for partial usage, early cancellation, or failure to cancel prior to renewal. For special circumstances, please contact support.


Effect of Cancellation

Cancellation prevents future billing only. The subscription remains active until the end of the current paid billing period.